Last Updated: September 7, 2026
At VPSMakers, customer satisfaction is important to us. Please note the following important conditions before requesting a refund:
Customers may request a refund within the applicable refund period after purchasing a service.
A service is not eligible for a refund if it has been used for activities that violate our Terms of Service or Acceptable Use Policy, including phishing, fraud, spam, malware, unauthorized access, or other prohibited or abusive activities.
If a service is suspended or terminated because of a violation of our policies, the customer is not entitled to a refund for that service.
Payments made using cryptocurrency are non-refundable.
Due to the nature of cryptocurrency transactions and potential cryptocurrency price fluctuations, VPSMakers does not provide refunds for payments made using cryptocurrency.
If you have accidentally made a duplicate payment for the same service or order, please contact our support team.
After verifying the duplicate payment, the eligible amount will be refunded according to the applicable refund conditions.
The refund period applies to the initial purchase of a subscription and does not automatically apply to subsequent subscription renewals.
Renewal payments are non-refundable once the subscription has been renewed.
Additional payments made to upgrade a VPS or other service are non-refundable.
If you upgrade your service and pay an additional amount for the upgrade, that additional upgrade payment cannot be refunded.
Refund requests must be submitted within 14 days after the service purchase.
Once the applicable refund period has expired, the purchase is no longer eligible for a refund.
Customers are responsible for submitting their refund request within the applicable refund period.
For eligible refunds:
Once a refund has been approved, the refund will normally be processed within 7–14 business days.
The actual time required for the funds to appear in the customer’s account may depend on the payment provider, bank, card issuer, or other payment processor.
Services that are used outside or in violation of the Terms of Service, Acceptable Use Policy (AUP), or other applicable VPSMakers policies are not eligible for a refund.
This includes services used for prohibited activities such as phishing, fraud, spam, malware, unauthorized access, or other abusive activities.
Nothing in this Refund Policy is intended to limit or exclude any rights or protections that cannot legally be limited or excluded under applicable law.
Where applicable law provides mandatory consumer refund or cancellation rights, those rights will remain unaffected.
VPSMakers may update or modify this Refund Policy from time to time.
Any changes will be published on this page, and the Last Updated date will indicate when the policy was most recently changed.
Continued use of VPSMakers services after changes to this Refund Policy become effective constitutes acceptance of the updated policy, where permitted by applicable law.
If you want to refund a service in VPSMakers which meets the things in this policy contact VPSMakers support:
